Stop fraud. Protect margin.
Explainable return-risk intelligence for Shopify and WooCommerce. Flag the few returns that need attention, keep good customers moving, and protect every recoverable dollar.
High-risk return
Order #1042 · Customer ID: 57391
Recommendation
Offer store credit
Decision trail
3 linked risk signals
Shared signals. Smarter returns.
Every recommendation is built for a human decision.
Human control
Your policy and your team own the final outcome.
Clear evidence
See the exact signals behind every risk score.
Customer-aware
Fast-path ordinary returns and focus only on risk.
Aligned pricing
Pay from verified savings, not seats or usage.
The decision flow
Clear signals. Better interventions.
ReturnShield turns noisy return data into a reviewable decision your team can act on in seconds.
01 · Detect
See risk before the refund leaves.
Return history, shipping facts, item evidence, and cross-merchant patterns are pulled into one clear signal.
02 · Explain
No black-box verdicts.
Each flag includes the evidence that shaped it, so review teams can confidently confirm, override, or escalate.
03 · Intervene
Protect margin without punishing good customers.
Recommend store credit or a manual review for elevated risk while low-risk customers stay on your normal return path.
04 · Prove
Tie every fee to an outcome.
Track prevented loss with a transparent savings ledger. If ReturnShield does not protect value, you do not pay a platform tax.
Outcome-based pricing
You win first. We share the upside.
A return-fraud system should earn its place in your stack. ReturnShield charges a small, agreed share of verified loss prevented.
Aligned by design
- An agreed share of verified fraud prevented
- Transparent savings attribution for every intervention
- No per-seat pricing or refund-volume tax
- Scoped around your return workflow and policies
Frequently asked
The details that matter.
Your margin is worth defending
Turn returns from a blind spot into a protected workflow.
Get a clear picture of where fraud is hiding and a practical way to act before it turns into lost margin.
Calculate your exposure